Splashtop Remote supports an Internet Discovery feature in recent versions, using a Google account to connect customers and a device to a Streamer installed. You will find a computer on the same network (with Streamer installed). Splashtop Streamer's connection to the client is based on TCP/IP. It also collects transactions from customer devices and interprets them into the right remote computer commands. The Streamer chooses, encodes and transmits the contents of the computer to client desktop or mobile device. The Splashtop Business app operates on the remote target computer as an assistant. The main idea is to install the free Splashtop Streamer on the remote target machine and to get a client or student on the mobile device. Splashtop Streamer Remote is a server combined with an extensive range of client products called the Splashtop Streamer. “I can’t tell you the number of CEOs I talked to who are thinking, ‘I have to solve the diversity challenge in my business, and remote work is one of the key tools… We have to let go of this very office-centric culture and incorporate people who are in a lot of geographies.” – Hayden Brown, CEO of Upwork What is Splashtop Streamer? The organisation's Splashtop Enterprise SOS program is developed for technical support teams and supporting desks for remote access and support of computers and mobile devices, a bonus for business users. In the case of a streamer that is deployed with a deployment codeīy default, a computer provisioned with a streamer that's deployed with a deployment code becomes accessible by all admins on the Splashtop Business account.Īdmins are considered the "owner" of the computer and have all rights to configure the access permissions, from disabling access completely to granting access to everyone.The business provides similar services as well. However, they do have the right to disable shared access of any computer (by choosing option 1, "not accessible by others"). only the owner of the computer can change to option 2, 3, or 4 in the above screenshot).Īdmins on the Splashtop Business account cannot grant access to a computer they don't own. The owner of the computer is the only person who can grant access to others (i.e. This person is the "owner" of the computer. Who can configure access permissions In the case of a streamer that's signed in with a Splashtop Accountīy default, the computer can only be accessed by the person whose Splashtop account/password are entered into the streamer. This article has more info on the limitations at the bottom (For example, if you have only 1 seat of Splashtop Business Access Pro, you won't be able to use remote access, when another user is accessing one of your shared machines.) NOTE: When another user is accessing a computer that you've shared this way, it will occupy one of your "concurrent user" licenses. That user account will then be added to the list above, with a checkmark. Just enter the Splashtop account email into the field near the bottom and click on Allow Access. You can also grant access to anyone who also has a Splashtop Business Access (Legacy, Pro, or Solo) account. You can choose from amongst the users on this Splashtop Business account. You can choose precisely which user or users have access. Option 4 - Allow access by specific Splashtop accounts Option 3 - Allow access by all admins and membersĪny user on this Splashtop Business account can access this computer. This is the default selection for a streamer that is deployed with a deployment code. Option 2 - Allow access by all adminsĪny user on this Splashtop Business account with admin privilege can access this computer. This option becomes "not accessible" (by anyone). In the case of a streamer that is deployed with a deployment code, this option is not applicable since there is no single computer owner. The computer is only accessible by the user account that's signed in. In the case of a streamer that is signed in with a Splashtop account, this is the default selection. Option 1 - Only accessible by the owner of the computer The options differ slightly depending on whether the streamer is signed in with a Splashtop account or deployed with a deployment code. This is for setting the access permissions of this computer.Īccess permissions must currently be set one computer at a time. Next to each computer in the computer list, click on the gear icon and choose Access permission. Accessible by specific Splashtop accounts.Accessible by everyone (both admins and members) on the Splashtop Business team.Accessible by all admins on the Splashtop Business team.Only accessible by the owner of the computer.Access permissions determine which users have access to a certain computer.
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